RACCOON Gold Guarantee
Returns & Exchange Policy
Your satisfaction is our priority. Easy 14-day exchange & returns with door-to-door courier service.
Size Exchange Policy
Within 14 days of receipt
If your jersey does not fit as expected, we are happy to exchange it for another size or style.
- Item must be unworn, in original packaging with tags attached.
- Our courier will deliver the new size and collect the old item at your doorstep.
- A standard exchange courier fee applies for size swaps.
Return & Refund Policy
100% Free on defective items
If an item is defective or incorrect, returns and replacements are 100% free with zero shipping fees.
- COD refunds are processed via Instapay or Vodafone Cash within 3 business days.
- Card payments are refunded directly to the original card.
Ready to request an exchange?
Chat directly with our WhatsApp support team to schedule your exchange.